Customers of the Commonwealth Bank Branch of Cootamundra will have to deal with a change to and reduction to operating hours with an announcement today in the form of a Media Release.

It said, “Dear Customer, Each day, more of our customers are choosing to do their banking online or over the phone instead of visiting us in branch.

To help meet this change in demand while maintaining our presence in Cootamundra, we’re reducing the trading hours at the Cootamundra branch.

What this means for you
From 13 September, our Cootamundra branch will open from 9.30am to 1pm, Monday to Friday, and will be available to assist you with your banking during these hours.

Our team members will provide increased support to our online and phone banking services in the afternoon, while continuing to serve customers in the local community before 1pm.

Alternative banking options
We will continue to offer a range of other ways you can complete your everyday banking at times when our branches aren’t open, including our ATMs1. Please either visit here or see the list below to find out what works for you.

The team at our Cootamundra branch will be available to help you through this transition and answer any questions you may have. Alternatively, please call 13 1998 to speak to the Business Banking team.

Yours sincerely,
The CommBank Team”

The announcement is on the back of news earlier this year in April,  that the ANZ bank would close on September 29 this year citing a 50% decline with branch transactions over the last 4 years.